MYQ DIAGNOSTICS & REWARDS
Let myQ Work For You
With myQ Diagnostics, easily translate creaky old garage doors into repeat business. When something goes wrong, customers you have connected with can quickly contact you and send an easy-to-use Health Report directly to your Diagnostics dashboard account.
REDUCE SERVICE TIMES
Reduce service times and maximize efficiency with a digital system that eliminates repair guess work. Harness the full power of myQ Diagnostics with access to tools that will diagnose error codes and provide up-to-date Health reports.
DRIVE REVENUE & MARGINS
Connect your customer to myQ one time and stay connected with your Digital Sticker in the app. Know what errors your customers are experiencing and what tools you need for the job. Plus, you can participate in our myQ Rewards program to earn up to $90 on every connection you make.
BUILD LONG-TERM RELATIONSHIPS
Build a digital book of business with easily managed communication. The diagnostics tool found within the Partner Portal will change the way you work and how you gain long-term customers. Gain connected market share and level up your competitive advantage.
GET STARTED IN 4 EASY STEPS!
COMPLETE MYQ PROGRAMS ENROLLMENT FORM
Fill out this short form to sign up for myQ Diagnostics, myQ Rewards, LiftMaster Training Academy and a Partner Portal Account.
After the form has been submitted, you will receive an email confirming your submission. LiftMaster will get dealers set up in each program sysem. Once you are set up in the system, you will receive an approval email with account information and log-in credentials.
Depending on your account type, the enrollment process may take from 5-10 business days.
COMPLETE MYQ DIAGNOSTICS TRAINING
The training course is a part of LiftMaster Training Academy. The course takes approximately 20 minutes to complete and includes a 5-question assessment at the end. Once training has been completed dealers will have access to the Diagnostics Dashboard located within the Partner Portal.
UPDATE YOUR MYQ REWARDS ACCOUNT
Once you receive your log-in credentials, you can update your myQ Rewards account with company banking information to receive rewards.
You can also invite your technicians to register at this time as well generate their Tech IDs. Techs can register using the myQ rewards site (Techs DO NOT need to complete the full myQ Programs enrollment)
OR you can submit all your technician's information by submitting this form: Register Technicians For myQ Rewards. Once a Tech has been registered, thier Tech ID will be active in up to 48 hours.
ACCESS DIAGNOSTICS DASHBOARD
You now have full access to your myQ Diagnostics Dashboard! You can also confirm you are populating in the myQ app through your Dealer ID at this time.
Be sure to bookmark your dashboard page, so you have quick access to it!
TOOLS FOR YOU
HOW TO VIDEO
How to submit a claim
This video will show you the simple steps to follow to submit a claim and sync with a homeowner via you myDealer ID.